Employee engagement is very important for any organization. It motivates teams to make substantial progress and improvements and has a huge impact on the bottom-line of the business.
What Is Employee Engagement?
Employee engagement is an approach at workplaces that motivates employees to stay committed to their organizational goals and to do their best at work. It can broadly be defined as the extent to which employees are invested in their job and put in the amount of effort that is needed to get a job done. Engaged employees are more motivated and productive than their counterparts.
How Does It Affect your Business?
Most organizations focus on their deadlines and getting work done instead of focusing on the level of employee engagement in their organization. They tend to forget that it is also important for employees to be enthusiastic about what they are doing. One engaged employee can contribute a lot more to organizational productivity than ten disengaged employees. Here’s how employee engagement can have a positive impact on your business.
Satisfied And Happy Employees
Employee engagement is one of the many ways to boost employee job satisfaction. Engaged employees are more satisfied with their jobs than the others. Focusing on employee engagement helps you create a positive workplace culture that drives organizational success. When employees are satisfied with their job responsibilities, they put extra effort into what they are doing and improve their overall performance.
Improved Customer Experience
A customer-centric approach always adds value to an organization. Focusing on employee engagement helps you fill the gap between how the company treats its employees and how the employees are expected to treat their customers. Engaged employees tend to be happier and thus tend to provide a better customer experience. When the customers are happy with the service provided to them it eventually leads to the success of your business.
Repetitive tasks lead to disengagement and loss of interest in employees. When you focus on employee engagement and design a challenging workflow for your employees, the way of approaching their workplace goals changes. Employees tend to use a more innovative approach to achieve their goals.
Better Employee Retention & Talent Acquisition
It is a known fact that the more an organization focuses on its employees’ happiness and satisfaction, the more loyal the employees are to the organization.
According to Gallup, organizations with highest performers have three things going for them:
(1) they have tenures of a decade or more in their organizations
(2) they are engaged in their work and
(3) they are in roles where the expectations of the job align well their innate talents. Each variable affects outcomes on its own, but the highest performance comes from the combination.
When your organization focuses on employee engagement and satisfaction, it not only attracts quality talent for your company but also helps you retain your existing employees better.
Increased Employee Productivity
Employee productivity is important to any business. The more productive your employees are, the more successful you’ll be as a business. According to Gallup, highly engaged teams are 21% more productive and have 28% less internal theft than those with low engagement. Engaged employees are innovative and always have an idea or two about what they can do better. Their quality of being collaborative and enthusiastic towards work, allows them to complete their workplace goals more effectively; which leads to increased workplace productivity.
Contact Engagedly for more information.